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Observatory the Opticians & Wardale Williams the Opticians

 

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COVID-19: Precautions | What you need to know

Finalist Optician Awards Family Optician of the Year 2020 Haverhill
Finalist - Family Optician of the Year 2020 - Haverhill
Finalist Family Optician of the Year 2018 Sudbury
Finalist - Family Optician of the Year 2018 - Sudbury
Community invovlement - EADT Business awards winner 2017 Community Involvement
WINNER - Community Involvement 2017
Finalist Optometrist of the Year 2017 Sudbury and Haverhill
Finalist - Optometrist of the Year 2017 - Sudbury & Haverhill
WINNER Best Independent Optician in UK 2016 Beccles
WINNER - Best Independent Optician in the UK 2016 - Beccles
EADT Business awards finalist 2016 Customer Care
Finalist - Customer Care 2016
Winner 2016 Optician Awards Fashion Practice Muswell Hill London
WINNER - Fashion Practice of the Year 2016 - Muswell Hill
Best small shops 2015 finalist Beccles
Finalist - Best Small Shops 2015 - Beccles
Optician Awards Finalist 2015 Logo - Fashion Practice of the Year Muswell Hill
Finalist - Fashion Practice of the Year 2015 - Muswell Hill
EADT Business 2015 FINALIST Corporate Social Responsibility
Finalist - Corporate Social Responsibility - 2015
Finalist Optometrist of the Year 2015 Sudbury
Finalist - Optometrist of the Year 2015 - Sudbury
Winner Local and Loved 2015 Sudbury
WINNER - Best Optician in the UK 2015 - Sudbury
2014 Independent Practice winner Beccles
WINNER - Best Independent Optician in the UK 2014, Beccles

Independent | Experienced | Professional

Observatory the Opticians

Wardale Williams the Opticians

We are a locally owned, independent optician providing quality eye care and hearing care to Suffolk, Essex and north London.

We have a sensational range of designer glasses and sunglasses, contact lenses and the latest technology including OCT scan.

We provide private and NHS eye tests. Our expert staff are friendly and professional, and always keen to help you.

We keep you safe with our continued safety measures.

Click on your local practice below for more information.

Beccles

Beccles

1 Smallgate, Beccles, NR34 9AB
01502 713 370
beccles@observatory.co.uk
More Info

Ipswich

Ipswich

8 Queen Street, Ipswich, IP1 1SS
01473 252 595
ipswich@observatory.co.uk
More Info

Halstead

Halstead

28 High Street, Halstead, Essex CO9 2AP
01787 472 209
halstead@wardalewilliams.co.uk
More Info

Leigh-On-Sea

Leigh-On-Sea

33 Rectory Grove, Leigh-on-Sea, Essex SS9 2HA
01702 719 335
leigh@observatory.co.uk
More Info

Haverhill

Haverhill

1 Camps Road, Haverhill, Suffolk CB9 8HB
01440 761 922
haverhill@observatory.co.uk
More Info

Muswell Hill, London

Muswell Hill

64 Muswell Hill Broadway, London N10 3RT
020 8444 0143
london@observatory.co.uk
More Info

Southwold

Southwold

53 High Street, Southwold, Suffolk IP18 6DJ
01502 723 291 southwold@observatory.co.uk
More Info

South Woodham Ferrers

South Woodham Ferrers

20 Heralds Way, South Woodham Ferrers, Essex, CM3 5TQ
01245 322 114
swf@observatory.co.uk
More Info

Sudbury

Sudbury

50 Gainsborough Street, Sudbury, Suffolk CO10 2ET
01787 372 492
sudbury@wardalewilliams.co.uk
More Info
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SERVICES

Eye health conditions - lady having an eye test

Comprehensive Eye Exam

What to expect during your eye test.
You can also book an appointment here.

Learn more
Book an eye test

Optical Coherence Tomography

High-tech eye testing equipment, it's like an MRI for the eyes.

Learn more
Book an eye test
Free hearing test - woman having her ear examined

FREE Hearing Test

Latest hearing aid technology, ear syringing & tinnitus care.

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Book a hearing test
Beautiful woman in the sun wearing sunglasses with palm trees behind

Buy Online COMING SOON

Sunglasses, contact lenses, solutions & more - COMING SOON!

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Buy online coming soon!
Children's eyecare - group of happy children all wearing glasses

Children's Eyecare

We can test at any age and sell a wide range of children's glasses.

Learn more
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Contact Lenses

All major brands for all ages.
See what we sell.

Learn more
Buy online coming soon!

TESTIMONIALS

"Went for the first time yesterday and they are so human and helpful. They also have a section dedicated to vibrant colour frames it is very refreshing to go to an opticians that has time for clients".
Francesca Otterson
“Very friendly, very professional, very explanative, very very good in general. I'm very happy with the service that they offer. I would also be very happy to recommend. I'm a very happy customer/patient.”.
Philip Newman
"Fantastic customer service - nothing too much trouble! Felt valued - given helpful attention with eye test and choosing glasses! Best experience ever, thank you so much".
Jan Green
"I was made very welcome & all the team were very professional & extremely lovely & kind. I was not pushed into having expensive frames etc only the ones that were in my budget as I needed 2 new pairs. I would highly recommend them as they are all so kind, & understanding & very cheerful! Thankyou all so much! Wishing you all the very best & your new premises are lovely & very relaxing..thankyou".
Fiona Baggin
"Booked an emergency appointment and got one for the very next day! Great, friendly staff, helped put me at my ease and took my mind of my eye issues. Optician was really efficient and took her time to make sure there was no damage to my eye. Left feeling relieved and so grateful. Would definitely recommend to anyone!"
Nicola Gordon-Wilson
“A wonderful friendly service and very organised, the staff can't do enough to help. I hadn't been to the opticians since before lockdown and was slightly apprehensive, but I needn't have worried as everything is really organised and safe making me feel very reassured."
Jane Walker
"What wonderful opticians and what a wonderful welcome, It is almost like going to see your family. Firstly I had a problem with my eye, which, after a careful and thorough examination, was diagnosed and the remedy prescribed. Then I managed to break my spectacles, which were swiftly mended. Unbelievable; and on top of this the staff members are so efficient and friendly and work so well as a team. This is definitely the place to come for friendly and caring attention and for the best optical experience around."
Valerie Christine Nicola
"Our whole family have always used this opticians, wouldn’t go anywhere else, trustworthy, friendly, but professional at the same time, what’s not to like. May they always be on our high street. Thankyou from one happy customer 😊"
Simone Root
"Originally arranged for eye test, as I was over due and had some concerns with eye sight. Friendly service, felt safe at all times, received a thorough eye examination and after given assistance in choosing a new pair of frames. Returning by appointment just over a week later to collect. Once again a safe, professional and friendly service. Excellent all round and will use again in the future."
Alan Keeble
“Confident, Competent, Professional, Friendly with Dignity and Kindness. Excellent service, 5 stars."
Harry Athanassiadis
"I have bought my reading glasses and safety glasses for work from the Observatory. The service is always first class. The staff are always very courteous and professional and they make a good cup of tea too. My glasses are exactly what I wanted at a good price. I will be back".
Steve Williams
"I have been coming here for some years now. I have always found you to be highly professional, welcoming, friendly and helpful. I have used Varifocal spectacles for a year now, as I drive and do a lot of reading and close work, and have just been for my annual eye test, which was really thorough and relaxed. Thank you Wardale Williams (The Observatory)! Highly recommended."
Maureen Preston
"My first appointment with the Observatory and I was very happy. Very attentive staff and very patient. Lots of help in choosing the right glasses. I recommend this Optician, a very professional service."
Patricia Lucas
"A great personal service which isn't rushed and feels thorough. Plenty of time to ask questions and a real attention to detail from all of the team members. :)"
Chloe Plumstead
"Cannot say enough positive things about this great place!! Very friendly, helpful & knowledgeable staff, great selection of glasses & sunglasses, my three pairs were all ready in two weeks as promised. Very Covid secure as well. Would highly recommend!"
Kirsten March
“Went to look in at the frame collection. Was greeted by amazing staff. As the daughter of an optician I can honestly say the customer service was excellent xx"
The Mindful Mum
"1. Because the service is exceptional. Your optometrists go the extra mile and I feel safe knowing they are looking after my eyesight. 2. You have great glasses and sun glasses."
Jake Lawson
“A very professional, yet relaxing optician. A thorough eye examination that was explained in detail as it went along. No sales pressure in choosing frames, just expert help and advice. A model for the ideal optician. Well done."
David Siebert
"Super range of glasses, wonderful service. Exceeded my expectations and therefore bought two pairs !! Great shopping experience".
Janice Warford
"Couldn't be happier with my experience. Thorough eye exam with an optician who really listened to what I needed, fantastic, friendly and helpful customer service, great selection of frames. And the lenses they recommended are a revelation; streets ahead of anything else I've tried. Perfect.".
Dr Amanda Dalcassian
"Absolutely lovely opticians, Every member of staff I encountered had a very warm and friendly approach. Felt confident in the advice I was given, no pushy sales techniques, Even during a pandemic I was made to feel welcome and not rushed. Brilliant work guys, top-class customer service.!! Thanks for all your help.. I will definitely recommend X".
Hannah
"Highly professional examination and advice. Very helpful, friendly staff. Excellent value for money. I would never go back to a 'bargain' chain store optician again. This was my second return visit to Wardale Williams."
Roger Kember
Simply the best opticians in Sudbury!! Would highly recommend.
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