Observatory the Opticians and Wardale Williams the Opticians want you and your whole family to be able to see and hear the life that you love. We are a group of multi-award-winning, independent opticians based in Suffolk, Essex and London N10.
We offer comprehensive eye tests and invest in high-tech equipment including OCT (ocular coherence tomography). This computer-analyses your eyes against a similar reference group of people to detect any abnormalities, as well as compared at your future visits for any changes. This advanced technology can detect dangerous eye conditions up to five years earlier than previously possible and can detect any changes before symptoms even appear, giving you advanced warning and ensuring timely and accurate referrals. This means you get a complete eye health check.
As a small, independent optician, we take customer service very seriously. We have over 420 reviews with an average score of 4.93/5. We won the EADT business award for Customer Service. We are the only optician in the UK to have won Best Independent Optician twice at the prestigious Optician Awards.
We offer free hearing assessments in most of our practices (not currently in Ipswich, Leigh on Sea and South Woodham Ferrers). We provide a complete hearing care service including ear wax removal, tinnitus consultation and hearing protection. We can offer you the most advanced hearing aids available.
We’ve also won awards for our corporate social responsibility and community involvement. To see more about how we support our community, see our community involvement page.