Observatory the Opticians and Wardale Williams the Opticians want you and your whole family to be able to see and hear the life that you love.
We are a group of multi-award-winning, independent opticians based in Suffolk, Essex and London N10.
We offer comprehensive eye tests and invest in high-tech equipment including OCT scans (optical coherence tomography).
The OCT scanner can computer-analyses your eyes against a similar reference group of people to detect any abnormalities, as well as compared at your future visits for any changes. This advanced technology can detect dangerous eye conditions up to five years earlier than previously possible and can detect any changes before symptoms even appear, giving you advanced warning and ensuring timely and accurate referrals. This means you get a complete eye health check.
We are part of the NHS and provide free NHS eye tests to those who qualify.
We keep up to date on the latest trends in eyewear
As a small, independent optician, we take customer service very seriously. We have over 535 reviews with an average score of 4.93/5. We won the EADT business award for Customer Service. We are the only optician in the UK to have won Best Independent Optician twice at the prestigious Optician Awards.
We offer free hearing assessments in most of our practices (not currently in Ipswich, Southwold, Leigh on Sea and South Woodham Ferrers). We provide a complete hearing care service including ear wax removal, tinnitus consultation and hearing protection. We can offer you the most advanced hearing aids available, including invisible hearing aids.
We’ve also won awards for our corporate social responsibility and community involvement. To find out more about all of the ways that we support our community, see our community involvement page.
We love what we do and are able to give you expert, impartial advice. As an independent optician, we are not tied to any specific brands. We attend optical trade shows to hand select the frames that we love and that we think you will also love. Our eye tests are not rushed and you will have the time to ask any questions.
As part of the NHS, we are Covid-secure and exceed all regulations to keep you, and our staff, safe. Find out more about the steps we are taking to keep safe.
We are your local, independent optician near you in London (Muswell Hill N10), Beccles, Southwold, Ipswich, Haverhill, Sudbury, Halstead, Leigh-on-Sea or South Woodham Ferrers, and we would be very happy to help you.